Support
Last updated:
Contact supernovastudio.light@gmail.com for questions about Scanner Bro, privacy or the app.
Help us reproduce the problem
Tell us your device model, Android version, app version, the steps you took and what you expected. You can include a screenshot with personal information covered. Never send a password, one-time code, full card number or sensitive scanned document.
Scanner unavailable?
The first scan needs an internet connection to obtain Google’s scanner components. The device must support the scanner and have working Google Play services. Check the connection and available storage, update Google Play services and retry. Importing a selected photo is also available.
Where are my scans?
Your library is stored privately on this device, not in a SUPERNOVA account. It is not synced to another phone. Clearing storage or uninstalling removes it. Files you already exported remain wherever you saved or shared them.
Ads and watermarks
An ad may be unavailable because of connectivity, region, consent or advertiser demand. Basic watermarked export must remain available. Closing an ad early is not the same as earning the clean-PDF reward. Never click an advertisement just to test or support the developer.
No selectable text in the PDF?
PDF exports contain page images. Use the separate Photo to text tool to recognize Russian or English text from one selected photo, edit it and copy it.